Privacy policy

Privacy policy

  1. Introduction
    Quinlan Tyley (“we”, “us”, or “our”) is committed to maintaining the privacy and protection of personal data entrusted to us when you visit our website www.quinlantyley.co.uk or engage with our consultancy services.
    This privacy policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws in the United Kingdom.
  2. Information We Collect
    We may collect and process the following categories of personal data:
    • Contact Information: Name, email address, telephone number, company name, job title.
    • Business Information: Property requirements, business correspondence regarding property transactions or consultancy.
    • Technical Data: IP address, browser type/version, time zone setting and location, operating system/platform.
    • Usage Data: Details about how you interact with our website (pages viewed, navigation paths).
    • Marketing Preferences: Consent status for receiving newsletters or marketing communications.
  3. How We Use Your Information
    We use your information for purposes including:
    • Providing requested commercial property consultancy services;
    • Communicating with you about enquiries or transactions;
    • Sending updates or marketing communications where consent has been obtained;
    • Fulfilling legal and regulatory obligations;
    • Ensuring security and improving functionality of our website.
  4. Legal Basis for Processing
    Our processing activities are based on one or more of the following legal grounds:
    • Performance of a contract (for delivering requested services);
    • Legitimate interests (business administration, service improvement);
    • Compliance with legal obligations;
    • Your consent (where required).
  5. Sharing Your Personal Data
    We may share your personal data with trusted third parties such as:
    • Professional advisers (e.g., lawyers, auditors);
    • IT service providers (hosting/maintenance);
    • Marketing partners (where consented);
    • Regulatory authorities if legally required.

      All third-party service providers are contractually obliged to handle your data appropriately.
  6. Data Retention
    Personal data will only be retained for as long as necessary for the purposes outlined above or as required by law.
  7. Your Rights
    Under UK GDPR you have rights including:
    • Accessing copies of your personal data;
    • Requesting correction of inaccuracies;
    • Asking for erasure (“right to be forgotten”);
    • Objecting/restricting certain forms of processing;
    • Portability of certain types of data.

      To exercise these rights please contact us at david@quinlantyley.co.uk
  8. Cookies & Analytics
    Our website uses cookies to enhance user experience and analyse site usage.
    • What are Cookies? Cookies are small text files placed on your device when visiting websites; they enable functionality such as remembering preferences or collecting analytics.
    • Why We Use Cookies We use cookies for:
      1. Essential site operation/security
      2. Analytics on visitor behaviour
      3. Remembering choices/preferences
      4. Marketing/advertising where applicable
    • Types of Cookies Used We classify our cookies into the following categories:
      1. Strictly Necessary Cookies: Required for core site features/security and essential for the operation of our Website. Without these cookies some services cannot be provided.
      2. Performance/Analytical Cookies: These allow data to be collected on how visitors interact with our Website (e.g., pages visited most often), enabling us to improve functionality and content. For example, we may use Google Analytics for anonymous usage statistics (Google’s Privacy Policy).
      3. Functionality Cookies: These remember choices you make, allowing us to personalise content for you.
      4. Targeting/Advertising Cookies: These record your visit to our Website, pages viewed and links followed. We may use this data to make content more relevant.
      5. Third-party Cookies: Some third-party services integrated into our site (such as LinkedIn sharing tools) may set their own cookies governed by their respective privacy policies.
    • Managing Your Cookie Preferences: You can control or delete cookies through your browser settings at any time. Blocking some types of cookies may impact your experience on our Website.
  9. Third Party Links
    Our site may contain links to external websites not controlled by us; we are not responsible for their content or privacy practices.
  10. Updates To This Policy
    Any changes made will be posted here with an updated effective date below; please check periodically for updates.
  11.  Further Information
    For further details about managing or disabling cookies and to learn more about privacy law relevant in the UK, please refer to guidance from the Information Commissioner’s Office: https://ico.org.uk/fororganisations/guide-to-pecr/cookies-and-similar-technologies/
  12. Contact Us
    For queries regarding this policy or how we handle your personal information, please contact us at:

    Quinlan Tyley
    15 Daniel Street
    Bath
    BA2 6NB
    david@quinlantyley.co.uk